Plaxo Sucks Customer Reviews and Feedback

From Everything.Sucks

Plaxo was an online address book that launched in 2002. It was a subsidiary of cable television company Comcast from 2008 to 2017. At one point it offered a social networking service.

Rosea shares her disappointing experience, "I started getting requests to update my information on Plaxo because what I had inputted into there several times did not take and there was nothing listed for me. No matter how many times I tried it would not take my information. All my friends had the same problem so it served no purpose that I can see. We all removed it from our computers but know it is not gone completely. It is one of those things that leave fragments behind. I can tell as to when someone that is on my list comes online and I am doing my mail their name will flash. It would be a nice concept if it worked. I just have not seen anyone that it works right for at this point so would not consider putting it on again."


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"Can't figure out what their strategy is, management style is very process and approval heavy. Don't believe in enpowering their staff."

Software Developer says

"No career path for non-management position."


"- The entire "process" has been really messed up. They don't know what to do and how to do. Bunch of jokers are being hired and they run the process show. They also do too much of favoritism and they layoff good people once in a while. Oh btw, the new VP will be behind emp shoulder 24/7 since s/he does not have faith and this feels like being under dictator"


"- 5+ year old product (and therefore codebase) makes up core offering - incredibly negative consumer reviews of product make even NEW releases an uphill battle - interfacing with Comcast, when required, can be difficult - upper management team relatively inexperienced; flip strategic direction often based on incomplete information - general lack of accountability for poor performers"